Shipping policy
When will my order be processed?
All orders are handled and shipped from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders Monday through Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
How long will it take to receive my order?
Once you place your order, please allow 3 to 5 business days to process your orders. After that, it will take 12 to 20 business days for delivery within the United States, and 15 to 30 business days for international orders (depending on the location).
Will I be charged taxes and customs?
The prices displayed on our site are tax-free in U.S. dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by your country's customs department. For more details on charges, please contact your local customs office.